Delete your account

Request permanent deletion of your MyBudgetPlan account and the financial data stored in that account.

How to request deletion

  1. 1Enter the email address linked to your MyBudgetPlan account in the form below.
  2. 2Type DELETE to confirm, then submit. Your request is sent to our team automatically.
  3. 3We will confirm when the deletion request has been processed.

What gets deleted

When deletion is completed, the following are removed where applicable:

  • Account identifiers associated with your request (such as the email you provide)
  • Support messages you sent related to your account
  • Any server-side records tied to your account, if they exist
  • Cloud records tied to your account (transactions, budgets, savings, credit, profile) once deletion is processed

What may be retained

We may retain limited information when required by law or for legitimate records:

  • Records needed to confirm that a deletion request was received and completed
  • Information required for legal, security, or fraud-prevention purposes

Timeline

We aim to process deletion requests within 30 days of receiving a valid request. You can also delete the account from inside the app when signed in.

Request deletion

Submit the form below. We will receive your request in our backoffice and process it.

This confirms you want permanent deletion.